Our History
YardApes, Inc. has been North Western Connecticut’s leading service provider of residential and commercial landscapes for over twenty-two years. We are a full-service landscape company with 25 employees. We were recently voted as one of the top twelve landscaping companies in the United States by Total Landscape Care magazine.
We provide our customers with complete, reliable, professional, and cost effective landscaping services by:
- Maintaining reliable channels of communication with clients and employees.
- Listening to each customer’s unique desires and needs.
- Building and maintaining a crew of highly trained, motivated and experienced professionals who take pride in their work.
- Employing Landscape Industry Certified Technicians.
YardApes, Inc is a proud member of the following Associations:
- Professional Landcare Network
- Connecticut Grounds Keeper’s Association
- Connecticut Nursery & Landscape Association
- New Jersey Landscape Association
- Greater New Milford Chamber of Commerce
- Stars Safety Program
Our Mission Statement
“Nurture the growing relationships with our customers and community through professionalism, hard work, attention to detail and continual education.”
YardApes Values:
Client Focus
Client: anyone with whom we interact or provide information or services.
- We treat all clients and their property with respect as we know without them we would not have a job.
- We will clear client belongings prior to work and replace them when done.
- We work as a team to accomplish our tasks with the quality and efficiency to meet or exceed client expectations.
- From entering client property to leaving customer property, we will focus on the job and not be interrupted by phone or other influences.
- Before leaving client property we will take a moment to look at it to ensure it meets our quality.
- We continuously explore new ways to improve client satisfaction.
- We ask what clients expect from us.
- We acknowledge client requests promptly.
- We take pride in our appearance and the appearance of our equipment.
Respect
- We treat others as we would like to be treated.
- We listen and focus without interruption.
- We acknowledge other points of view without judgment in action, words, or tone.
- We ask questions if we disagree or do not understand.
- We treat the equipment as if it were our own.
Integrity
- We only make agreements we intend to keep.
- We act upon our agreements to the best of our ability.
- When we can’t keep our agreements we communicate honestly to those who need to know.
- When we see a mistake being made we respectfully communicate it to the person.
- We admit when we made a mistake.
- We take responsibility for our own actions and the quality of our work (no blame or excuses) and look at how we do things for a solution.
